Access to WOCU
Access WOCU using your browser by entering the URL provided by your administrator in the address bar. A web page will load in your browser where WOCU will ask for your login credentials: enter your username and password and then click the Log in button to access WOCU.
For security reasons the password is masked by replacing each character in the password with a dot or an asterisk.
If the login credentials entered are not correct, i.e. the username and/or password are not valid, WOCU will display the following error message. If this occurs, check that you are entering your credentials correctly.
As a security measure, WOCU tracks login attempts, limiting the maximum number of consecutive failed attempts and locking the user account for a pre-set period of time. Only the platform Administrator can enable/disable the user account lockout option.
When the account lockout threshold is exceeded, the user will receive the following message prohibiting login to the application:
Account locked: too many login attempts. Please try again later
This information will persist in the database, making it possible to audit or forward and analyse recorded security events.
If the problem persists, notify your administrator.