Status

By default, the Status tab for each Realm is accessed from Home. The active tab will be highlighted and the icon and name of the Realm accessed will appear to the left of the tab.

The Status tab shows an overview of the elements of our Realm through a series of panels.

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Global Panel

This panel first displays numerical data about the elements monitored in WOCU for the selected Realm in the form of a table.

For each type of element (Hosts, BP Hosts, Services and BP Services) it is indicated how many of them are in one of the four WOCU defined states (Down/Critical, Warning, Unreachable/Unknown, Up/OK), how many of them have been filtered (Filtered) and the total number of monitored elements.

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Attention

The Assets appearing in the Filtered column correspond to those items for which the Apply acknowledged and/or the Disable active checks action, both present in the Actions on inventoried hosts, have been selected. Or after having enabled in the menu of User preferences the options of Filter acknowledged, Filter disabled checks and/or Filter problem services if host down.

Additionally, two ring graphs show the status of the elements monitored by WOCU for the selected Realm. The graphs make a distinction between Hosts and Services. Each of them includes the totality of the monitored elements (value indicated within the graph) and in which monitoring status they are and of filtered elements.

Placing the cursor over one of the portions of the graph will display new pop-up information with the status, total number and percentage of elements reaching that status.

See the following example: 386 services (corresponding to 52.59% of the total) are being filtered (Services Filtered).

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Clicking on any of the various status icons associated with Hosts and BP Hosts in the panel will redirect the user to the Hosts Inventory applying the appropriate filters.

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For example, by selecting the BP Hosts Down status icon, the filtering options in the inventory view will be automatically configured to return the elements relevant to the query made, thus facilitating the management and treatment of Assets of the same type and operational status.

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Last Active Problems Panel

This panel provides a summary of the latest incidents detected by WOCU in the selected Realm. Using a tabular format, the nature of the Alarm (Problem column), the Status assigned by WOCU and a short description of it (Status column) and the date of the last change (Last time change column) are indicated.

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More information on the Detail Views can be found at:

Note

It may happen that the text displayed in any of the three columns exceeds the space available on your monitor, then the text will be cut off at the limit of each column. In this case, an ellipsis (…) is always included to indicate that the text continues but has been cut off. However, the full text can be consulted by placing the cursor over the text.

Attention

Enabling the Filter acknowledge status, Filter disabled checks and/or Filter problem services if host down options in User Preferences may affect the data expressed in this pane.

Host Problem Locations Panel

The panel provides a geographical view through a map of the Alarmed Hosts in WOCU. Using the Go to Geomap button on the right, the user can jump to the Geomap tab, which offers more options for viewing the Problems and Status of the monitored Hosts on a map.

As a visual aid, each of the location points on the map will have an identifying label with the Display Name of the Host in question.

Remember that geographically proximate Hosts will be grouped together, unless the Isolate Assets in Geomap option in User preferences is activated.

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Note

For more details on the map display options, see section Geomapa.

Top Hosts (Last 24h) Panel

This panel provides a ranking of the Hosts that have generated the most Problems during the last 24 hours in the selected Realm. The number of Problems derived from services associated with a Host is also counted. The Hosts are ordered from the highest to the lowest number of occurrences.

Clicking on the callsign of a Host in the Top Hosts column will take you to the corresponding Event Detail View, which lists each of the events associated with that Host. More information on this view can be found in Events.

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Attention

Enabling the Filter acknowledge and/or Filter disabled checks options in User Preferences may affect the data expressed in this panel.

Top 10 Host Groups Chart

This chart provides a ranking of the largest Hosts Groups, i.e. with the largest number of members, in the selected Realm.

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Host Groups are ordered from largest to smallest (number of members on vertical axis and Host Group on horizontal axis).

The status of a group (as an entity in its own right) can be known according to the background colour of each of the bars in the graph. Each monitoring status is associated with an identifying colour. More information in: Statements of Assets in WOCU.

Remember

Although a Host Group itself does not have its own availability status, the system proceeds to determine and assign an overall status according to the percentage of Hosts that are members of the group that are active (Up).

The following monitoring state calculation method is implemented:

  • If more than 66% of the member Hosts are in Up, it is considered a Up state.

  • If between 33 % and 66 % of the member Hosts are in Up, it is considered a Unreachable state.

  • If less than 33% of the member Hosts are in Up, it is considered a Down state.

  • If finally there are no member Hosts in Up, a Pending state is considered.

You can find out the exact number of members by placing the cursor on the bar representing the Host Group you wish to consult.

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Clicking on one of the bars will take the user to its Detailed view of a Host Group, with detailed and up-to-date information on the current functional status of the grouping.

Top 10 Packs Panel

This panel represents the Monitoring Packs most present and most used within the Realm in question.

The treemap is divided into rectangles of different dimensions. Each one of them represents a specific pack and its size will vary according to its application in more or less Hosts. This means that the larger the size of the block representing a pack, the greater the number of Hosts associated with and making use of it.

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Each rectangle on the map includes the icon identifying the pack or its name if it is not available. By placing the cursor over the icon or text, an information window will pop up with the technology represented and the total number of Hosts that are using the pack.

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Also, clicking on one of the blocks will redirect the user to a filtered view of the Hosts Inventory showing only the Hosts that share this monitoring pack.

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Attention

When there are monitoring packs that represent less than 1% of the set, they will be grouped in a single block identified as Others. Only in this case, clicking on this block will redirect the user to the Packs Inventory (Packs) of the Realm in question.

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Evolution of Host & BP Hosts (Last 24 h)

This dashboard displays a graphical report of the number of Hosts and Host Business Processes (BP Hosts) with severe incidents in the selected Realm during the last 24 hours. Through the graph you can quickly see the volume of incidents and loss of service that have occurred.

The graph represents separately the Hosts that have stopped responding (Host Down, magenta line and area) and the Host Business Processes (Critical BP Hosts, blue line).

In addition, next to the legend you can see the average (Avg), maximum (Max) and current (Current) number of serious incidents in progress.

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Attention

Enabling in User preferences the options Filter acknowledge and/or *Filter disabled checks, could affect the data expressed in this graph.

Evolution of Services & BP Services (Last 24 h)

This dashboard provides a graphical report of the number of Services and Service Business Processes with serious incidents, in the selected Realm during the last 24 hours. Through the graph you can quickly see the volume of incidents and service losses that have occurred.

The graph depicts separately Services Down (green line and area), and Service Business Processes (Critical BP Services, yellow line).

In addition, next to the legend you can see the average (Avg), maximum (Max) and current (Current) number of serious incidents in progress.

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Attention

Enabling in User preferences the options Filter acknowledge and/or *Filter disabled checks, could affect the data expressed in this graph.