Host Business Processes on Assets

The Business Process Hosts list allows the user to create Business Processes monitored in WOCU, or to modify and edit existing Business Processes.

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Monitored Business Process Hosts List Fields

The fields of the Business Process Hosts list are described below:

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Business Process Host Name (Host BP Name)


This field contains the identifier of the Business Process created by the user.

Business Rule definition


This field contains the rule (logical expression) that establishes the checks that WOCU will perform on the constituent elements (Hosts and/or Services) to determine the Business Process Status.

Business impact


This field contains a six-grade scale (from 0 to 5) indicating the importance or significance of the Business Process defined in WOCU.

Attention

The Impact value of a Host may vary when it is part of one or more Business Processes. More information can be found in: Impact Value (Impact) inherited in Business Processes.

Actions of the Business Process Hosts list

Because of their significance, the Actions applicable to each Business Process Host in the inventory are described below in a separate section.

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Duplicate

This action allows the duplication of a specific Business Process Host, generating an exact copy of it.

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Before the duplicate becomes effective, the following form will appear with the configuration parameters of the original Business Process Host, for possible editing and updating.

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These fields to be edited match those described in Add Business Process Host (Add HBP).

Once the modification has been made, click on the blue Duplicate button to save this new item in the Active Assets list.

Delete

By clicking on the Delete button it is possible to delete any of its elements from the list of Monitored Business Processes.

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After selecting the Delete action, the following message will appear:

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Delete active Host BP: Are you sure you want to delete the HBP with “[name of Business Process Host]” as the Business Process name?

Selecting the red Delete HBP button will delete the item.

Detailed information on Business Process Hosts

By clicking on the name of a particular item, the corresponding detail view will pop up with the configuration values of the different attributes of the Host registered in the system.

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The fields in the information window are described below:

Host Name: Business Process identifier name.

Display Name: the name by which the Business Process. It can be used to identify the element with its alias or an easier to remember nickname.

Use Template List: set of Templates configuration settings applied.

Business Rule Definition: details the defined rule (logical expression) that establishes the checks and verifications that the system will perform with the constituent elements (Hosts and/or Services) to determine an operational state of the Business Process in question.

Notifications Enabled: indica si el envío de notificaciones está habilitado.

Business Impact: establishes the criticality of the Business Process defined on a scale of six values. This criticality will serve as a reference for users during the operation and treatment of Alarms.

Latitude: records the geographical latitude coordinates of the HBP.

Longitude: records the geographical coordinates of the longitude of the HBP.

Contacts List: list of contacts assigned to send notifications.

Contact Groups List: list of contact groups assigned to send notifications.

Check Interval: The time interval between two scheduled checks.

Max Check Attempts: indicates the maximum number of status check attempts set. The system defaults to three attempts.

Return Interval: time interval between checks, when retrying after a minor error.

Check Period: indicates the time frame set for the launch of regular operationality checks.

Notification Period: indicates the timeframe for sending notifications to contacts. More information can be found in: Notification Settings.

Business Rule Output Template: logs the error message issued when a Business Process is unsuccessful. The default template defined is: Hosts down of BP $HOST_NAME$: $($HOST_NAME$ )$.

Notification Interval: number of minutes that have to elapse before the contact is notified of a new asset drop.

Notification Options: defines the states of a Host supported for sending notifications to a contact. Valid options are a combination of some of the following alternatives:

  • d = notificación de estados DOWN.

  • u = notificación de estados UNREACHABLE.

  • r = notificación de estados UP.

  • f = notificación de la alternancia de estados (Flapping).

  • s = notificación al inicio y finalización del periodo de notificación programado.

  • n = esta opción cancela el envÃío de notificaciones.

Flap Detection Enabled: indicates whether or not the detection of the operational state Flapping is enabled on the Hosts applying a given template from which they inherit such configuration.

Process Perf Data: indicates whether or not the performance data processing configured in the applied configuration template is enabled.

Important

The coloured label attached to an attribute indicates that the assigned value has been inherited from the predefined template configured in the Host in question.

Inheritance consists of using template attributes as default configuration attributes. Template mapping and aggregation never overwrites any values, it only fills in empty parameters.

The order of selection of multiple templates is very important, since the attributes of each template will be inherited in a sequential order from left to right.

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Editing configuration values

The system allows changes to be made to the configuration of Business Process Hosts from the information modal itself. Through the button Edit you can access the editable form that allows you to make changes in the different parameters and attributes of the element.

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The following configuration form will then be displayed:

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Note

The fields to be edited match the attributes described in Add Business Process Host (Add HBP).

Once you have modified the data in the corresponding fields, click on the Save button to save the new configuration. If you prefer to discard the changes you have made, press the Go back button to return to the previous view without making any changes.

Add Business Process Host (Add HBP)

WOCU offers the user the possibility to manually enter new elements in the list of Monitored Hosts. To do so, click on the blue Add Host Business Process Host button:

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Once this action has been selected, the Add Host Business Process Host form appears, whose fields must be filled in manually:

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✓ Realm Name: field indicating the name of the Realm to which the Business Process Host Group belongs.

✓ Business Process name: field to record the identifier of the Business Process.

✓ Nombre mostrado en Pantalla (Display Name): campo para registrar el nombre por el que se conocerá en la apliación al Proceso de Negocio. Puede ser utilizado para identificar al elemento con su alias o un apelativo más fácil de recordar.

✓ Business Rule definition: field in which the Business Process is created as a logical Asset whose status will be monitored by WOCU. The rules established by the user will determine the Assets comprising the Business Process and the final calculation of the State of the created Business Process itself.

In the Business Definition Rule, the components of the Business Process will be established. Additionally, a relationship between the different elements of the Business Process is also established through the use of logical expressions.

Having established the Business rule WOCU will, in a first step, evaluate the State of each Business Process element (as defined in the rule). Then, taking into consideration these individual States and the logical operators that link and relate the Business Process elements, WOCU will calculate and determine a State for the Business Process.

The definition of a Business Rule shall always start with the command ‘bp_rule! The names or identifiers of the Assets whose Status WOCU shall examine when executing the rule shall then be entered.

For example, if you want to create a Business Process that will be composed of a single element, the Host with name “HostOne”, the Business Rule will be as follows:

bp_rule!(HostOne)

Important

Business Processes that, like this example, are defined only using Hosts, will have the status of Business Process Hosts (BP Hosts) and will be identified as such in the Assets tab of WOCU.

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Now let’s assume that the desired Business Process has to monitor the status of one of the Services of a given Host. Continuing with the previous example, on this occasion it is necessary to create a Business Process that will be made up of a single element, the Host with the name “Server”, on which the Status of the Service “CPU” will also be examined. The Business Rule will be as follows:

bp_rule!(Server,cpu)

These first two fields are mandatory fields that cannot be left empty:

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✓ Notifications enabled: option to enable/disable the sending of notifications.

✓ Business impact: field in which the criticality of the defined Business Process is established on a scale of six values. By clicking on the drop-down list, the degree of criticality that best suits the Business Process created must be selected from the list. This criticality will serve as a reference for WOCU users during the operation and treatment of Alarms.

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The criticality scale is ascending from None to Critical, through Low, Medium, High and Very High. The degree of criticality chosen will be reflected in the Business Process Host Listing in the Business impact column and in the Impact column of the Business Processes inventory within the Assets tab in WOCU:

  • None: 0 stars

  • Low : 1 star

  • Medium: 2 stars

  • High: 3 stars

  • Very High: 4 stars

  • Review: 5 stars

Attention

The Impact value of a Host may vary when it is part of one or more Business Processes. More information can be found in: Impact Value (Impact) inherited in Business Processes.

✓Latitude: field to record the geographical latitude coordinates of the HBP.

✓Longitude: field to record the geographical coordinates of longitude of the HBP.

✓ Check Interval: time interval between two programmed checks.

✓ Retry Interval: time interval between checks, when retrying after a minor error.

✓ Max check attempts: maximum number of status verification check attempts set. The system sets three attempts by default.